I had a decently productive day today at work. Starting with making a decent sales pitch to talk a couple up from Laminate counters (approx $1500 start) to Silestone counters (approx $4000 start). I know my shit. Don't get me started talking about countertops if you're not prepared to be talked up to something better. Haha.
I also had my design appointment customers from yesterday call me tonight to lock in their deposit, which is usually 99% of the hurdle toward closing the sale. This will be a $15,000 sale, which will be much needed for me, considering the new store manager that I am going to need to impress that started today.
My fun sales story of the day though was about a dishwasher. I had just finished covering a coffee break at the customer service desk and the girl I was covering finished a small return for a guy and asked if she could help him with anything else. He said nahh I'm just going to go look at some dishwashers. So I said ohh that's my area, let's go take a look... Long story shortish he wanted an LG stainless steel dishwasher with a low sound level and steam function... With a $700 pricetag in mind. I politely told him he wasnt going to get all of that. I showed him what $700 would buy and then showed him the pricetag of his wishlist $1498 regular (on sale for $1198!). I told him we even have one in stock and you could save yourself $50 and a weeks delivery time. He was sold! Then he went to grab a few things while I got it and the paperwork ready. When I punched it into the order if rang up at $897!! $600 off the regular price! He was thrilled! I got a hug, and a belated Merry Christmas!! I definitely made him very happy and he still spent $200 more than he'd planned. Go me!! :-)
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